Sunday, April 27, 2008
A friend of mine was nearly sacked last week for having his wife phone him at work to say she was stuck in traffic.
"Huh?" I hear you ask - "how does that work?"
Well, you need a few particular circumstances. First you have to work for an American company. Second, said company needs to have a system where phone calls to your works phone are automatically run through speech recognition software which turns them into e-mails and sends them out to you, and thirdly your wife needs to have an accent which causes American speech recognition software to think "stuck in" is really "fucking"... i.e. no particular accent whatsoever.
Add to that mix a company policy where emails containing swearwords get flagged up and sent to all and sundry and you're, um, fu... in the deep, ah, well, you're completely, um. Whatever.
The part I find most amazing is not that the software fu-umbled the words, but that they think he's responsible for the language used (or not as it happens) by someone who called him... And that's from people who appear to have declared war on the wrong country because they can't tell the difference between Iran and Iraq.